Blue Line Training Terms of Service
1. Terms
By accessing the website at https://bluelinetraining.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Blue Line Training’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Blue Line Training’s website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Blue Line Training at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
- The materials on Blue Line Training’s website are provided on an ‘as is’ basis. Blue Line Training makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
- Further, Blue Line Training does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Blue Line Training or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Blue Line Training’s website, even if Blue Line Training or a Blue Line Training authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Blue Line Training’s website could include technical, typographical, or photographic errors. Blue Line Training does not warrant that any of the materials on its website are accurate, complete or current. Blue Line Training may make changes to the materials contained on its website at any time without notice. However Blue Line Training does not make any commitment to update the materials.
6. Links
Blue Line Training has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Blue Line Training of the site. Use of any such linked website is at the user’s own risk.
7. Modifications
Blue Line Training may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Standard terms and conditions of contract:
The following terms and conditions apply to all orders for the purchase of services from Blue Line Training.
If you have any questions relating to these terms and conditions, please contact our Customer Service Centre by phone (07454627490) between Monday to Friday 9:00 – 17:00, excluding bank and public holidays in England and Wales or email info@bluelinetraining.co.uk
We advise you to print off and keep a copy of these terms and conditions for your records. These terms and conditions do not affect your statutory rights.
DEFINITIONS
“Model Cancellation Form” means the model cancellation form of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, included at the back of these Conditions;
“Personal data” shall have the meaning set out in the Data Protection Act 1998;
“Service(s)” means the security services or course(s) offered by Blue Line Training;
“We/us” means Blue Line Training (a body registered in England and Wales as a sold trader .
“Website” means www.bluelinetraining.co.uk or any subsequent URL which may replace it; and
“You” means the purchaser of services from the Blue Line Training.
We reserve the right to cancel or reschedule any of our courses. Where it is necessary to cancel or reschedule any courses, you will be informed at the first available opportunity and delegates will be rescheduled as a priority to the next available course(s). We do not accept any responsibility for certificates expiring as a result of a cancelled course.
PAYMENT
Full payment is required prior to the course start date. We reserve the right to withhold certificates until full payment has been cleared. Individual consumers are required to make payment at the time of booking.
COMPANY CANCELLATIONS
Saver package non-refundable. Fixed Course dates | £90 reschedule | £60 resits
Flexi package
If you are booking as a company, the full course fee will be charged for cancellations made fewer than 10 working days before the course start date (close protection, will be charged at 75% of course fee regardless of point of cancellation). Cancellations can be received only via email (info@bluelinetraining.co.uk). This applies to both scheduled courses and group bookings.
CONSUMER CANCELLATIONS/RESCHEDULING OF COURSES
Saver package non-refundable. Fixed Course dates | £90 reschedule | £60 resits
Flexi package.
If you are booking as an individual, you have 14 calendar days in which to cancel your booking from the date it was made. If your course is due to start within this 14 calendar day period, we will offer a rescheduled date at no extra charge, but within 10 working days will result in the full course fee being due regardless of attendance. For close protection, there is a 75% charge for cancellations regardless of attendance.
This applies to both scheduled courses and group bookings. Cancellations can be made by , email (info@bluelinetraining.co.uk) or using the Model Cancellation Form, below.
SCHEDULED COURSES
Saver package non-refundable. Fixed Course dates | £90 reschedule | £60 resits
Transfers with Flexi package
As detailed above you can transfer a delegate once without incurring a charge, provided that we receive this request at least 5 working days before the course start date. If you book a course less than 5 working days before the course start date, you will not be able to make a transfer, except in the event of illness and you provide us with a medical certificate. Transfer requests can be received either by via only email (info@bluelinetraining.co.uk).
Substitutions
Substitutions will be accepted provided that the request is received before the course start date via email (info@bluelinetraining.co.uk).
GROUP BOOKINGS
Saver package non-refundable.
Flexi Package
Transfers
No charges will be applied to any transfer request that we receive, provided that it is received at least 10 working days before the course start date. Any transfer requests received fewer than 10 working days before the course start date will incur an additional 50 per cent charge of the course fee and within 5 working days will be chargeable in full again.
COURSE PRICES
Our prices without VAT.
COURSE TIMING AND JOINING INSTRUCTIONS
Good time keeping throughout the course is essential. We will issue full joining instructions to the booker, for delegates attending the course, which includes information regarding the start time of the course. If the booker does not receive the joining instructions, it is their responsibility to contact us either by phone (07454627490) or email (info@bluelinetraining.co.uk) to arrange for them to be re-sent.
Failure to attend the course due to not receiving joining instructions will result in the full cost of the course being charged. It is the responsibility of the booker to ensure that the delegate is fully briefed and made aware of these instructions and all course requirements before attending the course.
ATTENDANCE
Delegates must attend and complete all aspects of the course to qualify for certification. The full cost of the course will be charged for delegate(s) who arrive late or are absent from all or part of the course. This applies even if they are refused admittance due to lateness.
Please note that we may change the venue with notification of change via text or email at any point leading up to the course, so we politely request that you monitor and check texts and emails on the morning of the course.
MEETING THE NEEDS OF DELEGATES
We have an Equal Opportunities Policy. To enable us to ensure that all customers are treated fairly and their requirements are fully met, you must advise us in advance of any special requirements that your delegate(s) need in order to enable them to participate fully in the training.
Please note that we do not provide any specialist equipment and/or personnel such as signers or translators; however, these can be sourced at your own cost.
DELEGATE SELECTION
It is the responsibility of the employer to select suitable persons to train to become security operatives in the workplace. It is important that such individuals are:
Physically able to demonstrate physical activity including escorting and disengagements. The duties of a security operatives can be physically demanding. In line with the SIA’s requirements, delegates must be free from any condition that will affect their participation in the course and their capability to carry out the duties of a security operative.
Reliable, with the necessary disposition and communication skills.
Able to cope with stressful and physically demanding emergency procedure.
18 years old and above.
Delegates who are unable to meet the above requirements or fail to meet the pre-set assessment criteria for the course will not be awarded a certificate and will therefore be unable to act as security operatives.
LIMITATION OF LIABILITY
Except in respect of death or personal injury caused by our negligence, we shall not be liable by reason of any representation (unless fraudulent) or implied warranty condition or other term, or any duty at common law or under the express terms of this agreement, for any loss of profit or any indirect special or consequential loss, costs, expenses or other claims for compensation. Our entire liability to you under or in connection with this agreement and the provision of the security training shall not exceed the sum of twice the contract value. Nothing in this paragraph is intended to exclude any liability on our part for fraud.
DATA PROTECTION ACT 1998
Non-sensitive Personal data collected will be used for the purpose of delegate(s) and course administration and may be disclosed to appropriate bodies/organisations associated with such course.
The information may also be used for marketing purposes and you may be contacted by telephone or e-mail with details of future similar events and courses organised or promoted by us which may be of interest to you.
We will not send marketing communication to any individual or organisations who have requested that their details are not used for such purposes.
We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as is reasonable and necessary. If Personal data is disclosed, the Service Provider will ensure the bodies/organisations to which the Personal data is disclosed maintain equivalent measures and processes.
Contact details supplied to us will not be passed on to third parties.
COMPLAINTS
If you have any complaint about this website or any of the services we provide, you should contact our customer service department on the number above and we will try and resolve it as soon as possible.
GOVERNING LAW
These terms and conditions and all matters connected with any order you place on our website shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the jurisdiction of the courts of England and Wales.
How to find out what personal information we hold about you
You can request details of the personal information we hold about you under the Data Protection Act 1998.
We may require you to pay an administrative fee of £10.00 before we satisfy your request.
If you would like a copy of the information we hold on you, or want to update the information, please write to: Data Protection, email info@bluelinetraining.co.uk .
If you want to have your details removed from our marketing mailing lists, or to change your marketing preferences, please email info@bluelinetraining.co.uk